Help centre
Guides for shoppers and businesses — setting up, listing items, fulfilment, orders and more.
Getting started
New to LocalFor.Me? Start here.
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What is LocalFor.Me?
LocalFor.Me is a local-first directory and commerce platform for verified UK and Isle of Man shops, makers and tradespeople. Here is what it does and who it is for.
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Creating an account & signing in
How to sign up with email and password or a social login, confirm your email, log in and log out, and how a shopper account relates to listing a business.
Your business
List, verify and manage your business.
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Listing your business: the application
A walk-through of the five-step application wizard — Basics, Categories, Location, Documents and Review & submit — plus how to pick your localfor.me web address.
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Your business dashboard
The manage overview is your home base for running a business on LocalFor.Me — it shows your status, key numbers, and links to everything from items to orders to insights.
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Choosing your business categories
How the Categories step works — picking subcategories from the Products and Services tabs, how many to choose, and why they matter for being found in search.
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Editing your business profile
Update your name, description, contact details, logo, cover banner, location and categories from the Edit screens — and learn which changes save instantly and which send your live listing back for re-review.
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Your location & service area
How to set your primary address and postcode on the Location step, why the postcode matters, and how the map pin lets you fine-tune exactly where you appear.
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Your public storefront
A walkthrough of what shoppers see at your /b/<slug>/ page — the cover banner with your logo, the items grid grouped into shop sections, recommendations, location and contact — and how to preview it before it goes live.
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Verification & documents
What the optional Documents step covers — your logo and cover image, which verification documents earn a Verified badge, GB Companies House vs Isle of Man, and how uploads are kept private.
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After you apply — review & approval
What happens once you hit Submit — the review queue, how long it takes, what our team checks, and what approval unlocks for your listing.
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Your storefront link & standalone mode
Find and share your shop's web address, and optionally present it as a standalone, debranded site to outside visitors.
Listing items
Add products & services — pricing, fulfilment and media.
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Adding & editing an item
How to create a new item as a draft, fill in the editor fields, add your pricing and details, and save your listing.
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Adding photos and videos to an item
Upload photos to a listing, set the hero image, reorder your gallery, add captions and link YouTube videos so buyers see your product at its best.
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Pricing your items
Set a price in pounds, add named price options (tiers), require a minimum order quantity, or use Enquire for price for bespoke work.
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Choosing item categories
How to use the 1–5 category picker on an item: type-ahead search, browsing Products and Services, adding chips, and the five-category limit.
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Fulfilment options: post, pickup or service
Choose how you get items to buyers — Post only, Pickup only, Post or pickup, or Service — set a business default and override it per item.
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Organising your shop with sections
Create your own shop sections like Bouquets or Gifts, assign items to them, reorder them, and understand how they differ from platform categories and group your storefront.
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Item status: draft, active, disabled & removing items
What each item status means, how to publish, how to temporarily hide an item, and how to delete and restore items from the Removed items page.
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Scheduling item availability
Show an item only during a set window — a one-off date range or a repeating daily, weekly, monthly or annual schedule. Out-of-window items are hidden from shoppers.
Orders & payments
Receive orders, get paid and see your insights.
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Receiving & managing orders
Use your orders dashboard to approve or decline new requests, mark orders shipped with tracking, issue refunds, and follow each order through its statuses.
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Getting paid
Connect your business to Stripe so you can take payments and receive payouts. Covers Stripe Connect (Express) onboarding, the platform fee, and what has to be in place before checkout works.
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Insights & analytics
Your insights page summarises the last 30 days of trading: revenue trend, order volume, average order value, refund rate, repeat buyers, your best-selling items and how profile views turn into orders.
Shopping
Find, save and buy from local businesses.
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Finding local businesses and products
Search by keyword and postcode, browse the A-Z category directory, and use distance to find verified local businesses and their products near you.
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Saving favourites
Tap the heart to save a business or a product, then find everything you've saved on your Favourites page.
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Buying: basket and checkout
How to add products to a basket, check out securely with card, and what happens for enquiry-only items where you contact the seller instead.
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Recommending a business
How the 'Recommended by N' trust signal works — recommendations come from real buyers, are a simple yes, and refresh over time.
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Messaging a business
Ask a business a question before you buy, and keep every conversation in one inbox.
Account & help
Your account, privacy and troubleshooting.
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Managing your account
Update your profile, manage saved addresses and cards, sign out, and request deletion of your data.
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Troubleshooting and FAQ
Quick fixes for common issues — sign-in problems, items not showing in search, missing categories, images not appearing — and how to get help.
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Contacting support
Raise a support ticket with the LocalFor.Me team and track their replies in one place.
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