Editing your business profile
Update your name, description, contact details, logo, cover banner, location and categories from the Edit screens — and learn which changes save instantly and which send your live listing back for re-review.
Where to edit
From your dashboard, use the Edit your listing shortcuts or the tab strip across the top of any edit screen. There are four tabs: Basics, Location, Categories and Logo & cover.
Warning: If your listing is already Live, changing your business name, postcode or registry details drops it back into the review queue until our team re-approves it. You'll get an email when it's back, but customers won't see it publicly in the meantime. Every other edit — description, categories, photos, contact details — saves instantly with no downtime.
Basics
The Basics tab covers your core identity and how customers reach you:
- Business name (required)
- Description — the blurb that appears on your storefront
- Phone and Email
- Website and LinkedIn (both optional)
- Search keywords — comma-separated words like vegan, handmade, sourdough that help people find you; duplicates are merged
- Registry and Registration number — your registration number is required if you pick United Kingdom (Companies House) or Isle of Man, optional for sole trader, partnership or personal
- Default carrier — pre-fills the Mark shipped form on orders; big names (Royal Mail, DPD, Evri, ParcelForce, UPS, FedEx) get an auto-derived tracking link
- Default delivery option — applies to all items unless you override it on a listing
Press Save changes when you're done.
Note: Your web address (slug) can't be changed once your listing is live, because that would break existing links and bookmarks.
Logo & cover image
The Logo & cover tab updates your brand images. Both are optional but make your listing look far more polished.
- Logo — must be roughly square (recommended 512×512 px), up to 1 MB, in PNG, JPEG, WebP or SVG. It overlays the top of your banner and shows across the directory.
- Cover banner — recommended 1600×400 px (a wide 4:1 banner), up to 4 MB, in PNG, JPEG or WebP. It fills the hero bar, anchored to the bottom, so keep your most important content in the lower half.
Images upload as soon as you pick a file — no save button needed. Use Remove current logo or Remove current cover to clear one.
Location
The Location tab holds your Postcode (required), the rest of your Address, Country, an optional Location phone, and a draggable map pin. Your postcode drives the map marker, the Get directions link and how near you appear in local searches.
Categories
The Categories tab lets you pick up to three subcategories under the Products or Services tabs. These decide how shoppers discover you when browsing.
After any save you're returned to your dashboard with a confirmation message.